SmartPayNet provides payment processing services for businesses and individuals. Refunds for purchases or services processed through the platform are handled directly by the merchant or service provider who received the payment.

SmartPayNet does not control or guarantee refunds for third-party products or services. Customers requesting a refund should contact the merchant directly according to their refund policy.

If a transaction error or unauthorized charge occurs, users may contact our support team for assistance with investigating the transaction.